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How To Navigate Your Auction Admin Homepage on CharityAuctionsToday

How to Cancel a Bid

For Bidders: If you placed a bid and need it removed, you must contact the Auction Organizer to remove the bid. From the item page, click the “Question” Icon.

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For Auction Admins: If there’s a bid placed by accident, you can retract the bid.

Please follow the steps below to delete the bid:

Step 1) From the “Reports” Page go to “All Bids”

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Step 2) Search for the item or bidder’s name > Click the “Remove Bid” button.

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Instructions for CLASSIC users:

I placed a bid by mistake. How do I cancel a bid?

For Bidders: If you placed a bid and need it removed, you will need to contact the Auction Organizer to remove the bid. From the Auction main page, click Help at the top of the auction page and select “Contact Auction Organizer“.

For Auction Admins: If there’s a bid placed by accident, you can retract that bid.

Please follow the steps below to delete a bid. From inside the Auction Dashboard, open the bid history for the item.

Step 1) Click “Auctions”  > then Click on “Manage Auctions”

Cancel or remove a bid

 

Step 2) Click on the Name of your auction.

Cancel or remove a bid2

 

Step 3) Click on “Items” then “All Items.”

Cancel or remove a bid3

 

Step 4) Click on the Blue Number “Bids.”

Cancel or remove a bid4

Step 5) Click the Red X to remove the bid.

Cancel or remove a bid5

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