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The 4 tools BIG organizations use every time to skyrocket auction profits!
The Step-By-Step Guide to stop leaving thousands on the table.
Welcome to CharityAuctionsToday’s Help Center!
Visit our main Help Center page for more topics or use the search bar below to find the answer to your questions about our platform.
How To Navigate Your Auction Admin Homepage on CharityAuctionsToday
For Bidders: If you placed a bid and need it removed, you must contact the Auction Organizer to remove the bid. From the item page, click the “Question” Icon.
For Auction Admins: If there’s a bid placed by accident, you can retract the bid.
Please follow the steps below to delete the bid:
Step 1) From the “Reports” Page go to “All Bids”
Step 2) Search for the item or bidder’s name > Click the “Remove Bid” button.
Instructions for CLASSIC users:
For Bidders: If you placed a bid and need it removed, you will need to contact the Auction Organizer to remove the bid. From the Auction main page, click Help at the top of the auction page and select “Contact Auction Organizer“.
For Auction Admins: If there’s a bid placed by accident, you can retract that bid.
Please follow the steps below to delete a bid. From inside the Auction Dashboard, open the bid history for the item.
Step 1) Click “Auctions” > then Click on “Manage Auctions”
Step 2) Click on the Name of your auction.
Step 3) Click on “Items” then “All Items.”
Step 4) Click on the Blue Number “Bids.”
Step 5) Click the Red X to remove the bid.
If you encounter any issues during the transition or have questions about the new features, our support team is just a click away.
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Have questions or need assistance? Reach out to our support team at support@charityauctionstoday.com.
Thank you for choosing CharityAuctionsToday to power your fundraising initiatives. Together, we can create positive change and support meaningful causes. Happy fundraising!
DOWNLOAD The Auction Profit Blueprint
The 4 tools BIG organizations use every time to skyrocket auction profits!
The Step-By-Step Guide to stop leaving thousands on the table.