Once your auction is done, follow the steps below to request a payout.
Step 1) Select the name of your auction under “Manage Events”
Step 2) Please go to “Invoices” > “Submit Withdrawal Request”
Please note: It will take 12-14 business days before the payout is approved. This time frame allows us to thoroughly assess the transactions and verify that there are no chargebacks or refunds from the bidders. By conducting this review, we protect against any potential issues that may arise. Once the payout is approved, you can expect the funds to be reflected in your bank account within 24-48 hours.
Instructions for CLASSIC users:
How will you receive your auction funds?
At the end of your auction, depending on your plan type, you will have a few steps to take to complete your closeout. You want to ensure all your invoices are paid.
For more information on invoice management please click here.
We partnered with three payment processors that will process the credit card transactions from your auction and deposit into your organization’s account.
Please use chart below to choose best fit for your auction. and you will want to follow up on when your funds will be deposited.
More questions about any of the above payment processor please find their FAQ below:
